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Consumer Protection Resources

Office of Consumer Protection

The Office of Consumer Protection (OCP) is the primary investigative section for consumer complaints. The OCP's main responsibility is enforcing the Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.) and other consumer protection statutes and regulations.

The Office of Consumer Protection also operates the Consumer Service Center, the central clearinghouse for consumer complaints and referrals. It is the liaison between the state, county, and municipal Consumer Affairs offices. For assistance filing a complaint, call the Consumer Service Center at (973) 504-6200. A trained representative will be happy to assist you.

Federal Trade Commission (F.T.C.)

The F.T.C.'s mission is to protect the public from deceptive or unfair business practices and unfair competition methods through law enforcement, advocacy, research, and education. They work to protect consumers and promote competition, touching the economic life of every American.

Consumer Alerts | Federal Trade Commission (


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With technological advances making our lives more convenient, there are also inherent problems. Opportunistic career criminals always seek new ways to victimize innocent people seeking quick money in desperate times, romance, or pipe dreams on the internet. Remember, if it seems too good to be true, it probably is. The best way to avoid a scam is to stay aware of the latest scams that are out there:

Find and Report a Scam | Better Business Bureau (